Phoenix Sky Harbor International Airport recently received the American Association of Airport Executives (AAAE) Airport Innovation Accelerator award for its work deploying cutting-edge technologies and improving passenger experience.
Phoenix has recently added a number of creative innovations including a program for autistic children, new security technologies, consolidating business intelligence operations, and a redesigned terminal that uses technology to make passenger processing more efficient.
The airport also joined the Accelerator Airport Partner Program, a program aimed at innovation.
“Airports are embracing innovation and deploying creative solutions like never before, and Phoenix Sky Harbor International Airport under the leadership of Director of Aviation Services Jim Bennett is a clear leader in the field,” AAAE President and CEO Todd Hauptli said. “The work that Jim and his team have done to enhance the passenger experience and streamline airport operations at PHX is remarkable, and AAAE and the Airport Innovation Accelerator are happy to recognize and celebrate their innovative approaches as a model for airports in the U.S. and around the globe.”
Bennet said he was proud airport employees have accomplished the goal of delivering world-class customer service.
The award was presented at the third annual Airport Innovation Forum in Seattle; it is the second year the award has been presented.