Avionics along with information technology company Rockwell Collins recently debuted ARINC PaxLink, a passenger service system with a suite of business management tools.
“ARINC PaxLink provides airlines with an end-to-end solution, decreasing costs and improving operations,” Michael DiGeorge, Rockwell Collins vice president of Commercial Aviation and Network Services, said. “From aircraft equipage to aviation communications (air-to-ground and ground-to-ground) to passenger ticketing, integrating connectivity and applications helps ensure reliability, consistency and high-quality customer service for our airline customers.”
ARINC PaxLink was developed in collaboration with transportation IT technology company Sqiva.
It is fully web-based, which allows airlines the ability to control reservations, passenger check-in, and boarding and flight load planning as well as controlling departure control systems, inventory management systems, and weight and balance.
The system is available to airlines worldwide.
Airlines use either passenger service systems or global distribution systems.
Farelogix, an American technology company, hopes to offer a third type of service. The company, which markets itself as an alternative for airlines, said its service differs because it works for airlines not third parties and does not have subscriber agreements.
It offers tools such as availability, scheduling and pricing.
The company has signed a multiyear contract with Lufthansa Group to provide direct connection services.