The Metropolitan Transportation Authority (MTA) recently completed the $95 million renewal of MTA Metro-North Railroad’s station in downtown White Plains, N.Y.
“The way to build up and maintain ridership is to transform stations that serve customer needs beyond catching the train,” Janno Lieber, MTA acting chairman and CEO, said. “White Plains is the third-largest Metro-North station that served thousands of commuters on an average pre-pandemic weekday. This project delivers a state-of-the-art transit complex worthy of the Westchester County civic and business center by providing amenities that give customers the ability to be productive on-the-go, further incentivizing them to return to mass transit.”
The project was part of Metro-North’s Station Improvement Initiative, funded by the MTA’s 2015-2019 and 2020-2024 Capital Programs, and renovations began in 2018. The goal of the initiative was to create a more customer-friendly atmosphere for commuters through the use of technology and design innovations.
The project also was part of Metro-North’s Way Ahead plan to enhance customer experience.
Improvements include refurbishment of the station’s entrances, remodeled interiors, extended platforms, USB chargers on benches, and improved lighting and upgraded HVAC system.
MTA serves a 5,000-square-mile travel area surrounding New York City in Long Island, southeastern New York State, and Connecticut.