A collection of six aviation associations jointly released a series of best business practices this week, which they encourage fixed base operators (FBOs) to pursue for the benefit of all.
FBOs are responsible for a variety of supporting services for airports and airlines, such as fueling, parking, tie-downs, maintenance and flight instruction. Aviation associations now call on them to provide a description of all services and a listing of current retail fuel prices, fees, and charges, be they service fees, special events fees, infrastructure fees, or a variety of others. They also request that they make them easily accessible to aircraft operators online, clearly stated so that pilots can make informed decisions.
The associations recognize, however, that not all FBOs will have the same capabilities. While pushing for speed, they note that some FBOs may require more flexibility and time to follow these requests or provide reasonable alternatives. That said, they ask that FBOs invite and encourage customers to contact them before visiting, so informed decisions can still be made.
The associations involved in the release included The General Aviation Manufacturers Association (GAMA), the Aircraft Owners and Pilots Association, the Experimental Aircraft Association, the Helicopter Association International, the National Air Transportation Association and the National Business Aviation Association.