Southwest Airlines Co. was recently named Domestic Carrier of the Year, one of the air cargo industry’s top awards, for the eighth consecutive year by the Airforwarders Association.
Southwest Airlines Cargo has received the honor in part due to its award winning customer service, on-time performance, and problem resolution.
“Awards like these are proof that our incredible Cargo, Ramp & Operations teams are the best in the industry. They are willing to go the distance to get the job done for our customers,” Matt Buckley, Southwest Airlines vice president of Cargo and Charters, said. “We’re very grateful for the Airforwarders Association as they provide our customers a way to recognize our employees’ commitment to serve them with relentlessly reliable service by shipping their precious cargo all over this great nation.”
The Dallas-based airline has been in service since 1971, excelling at customer service delivered by more than 54,000 employees to more than 100 million customers each year. Southwest services 101 destinations in the United States with an additional nine countries, seeing approximately 3,900 daily departures during peak season.